понедельник, 27 февраля 2012 г.

professional service technology

professional service technology The type of processing technology used in service industries, which are typified by high customer contact and professional service providers (e.g. legal advice, medical general practice). The service providers are constrained by the practices of their professions as much as by the needs of their organizations; the relationship between the client and the professional is central to the service. Compare mass service technology.

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